Quote Policy

We sell on a quote basis rather than instant checkout, because Japanese market prices for sealed product change every day.

How it works

1. You build a quote list and send us a request. Nothing is charged at this point.
2. Japanese market prices are fixed once a day, around 12:00 JST. We use that day's price.
3. A member of our team checks the quote before it is sent. Quotes are never sent automatically.
4. You receive a web quote and a PDF.
5. The quote is valid for 24 hours from the moment we send it. The price will not change during that period, even if the market moves.
6. If you want to change quantities or items, use Request changes and we will issue a new version at the latest price.

Currency

Quotes are charged in Japanese yen. A US dollar figure is shown alongside for reference, converted at a rate fixed when the quote is sent and held for the validity period.

Stock

Sending a quote reserves the stock for you for the validity period. If the quote expires, the reservation is released automatically.